Providing tablets or smart devices for an entire field team is a sizable investment! Like every aspect of life, it’s important to protect your valuable items.
Topics: Mobile Technology
We would like to give you a personalized tour of our forms building app, Scout! Scout allows you to easily build every custom form you need to help your business grow. It also works as a dispatch app giving your roofers all the information they need for their next job.
Let’s walk through a typical day in the life of a roofer using Scout.
“Moving to the cloud”
“Backing Up Your Data Online”
“Uploading Your Data”
These catch phrases permeate our digital world, but what do they really mean?
We want to talk about how online software can help your company.
Is switching to field service software for you?? We think it is.
Deciding to use a field service app can be overwhelming for anybody. Not only do you have to make the choice to change your processes, you have to train all your techs. We want to address a few of the worries that have been shared with us, and explain how field service apps can actually be even better than you realized!
At Pointman, we spend a lot of time thinking about how to streamline the daily tasks of your job. One of the biggest requests we receive is for proposal and quote building software that provides flexibility while in the field. People want an easy-to-use app to simplify the proposal building process. You want good/better/best quote comparisons, and simple product integration with other Pointman products and beyond.
“There’s an app for that.”
Remember that slogan? In 2009, Apple used the allure of an “app for everything” as a way to promote the iPhone 3G. Now, with the iPhone 8 to hit stores later this year, it’s hard to believe that having an “app for everything” was ever a key selling point as it seems so normal to us now.
We know all too well that there are apps for everything, almost too many things. There are apps for dating, ordering food, getting a taxi, saving money, making art, buying groceries, staying in shape...the list goes on and on. Our new hyper-connected world comes at a time in the home service industry when software is encouraged to help manage day-to-day calls, customer interactions, dispatching, past job data, even down digital signatures, and proposal writing. At any given point during the day, we’re connected to some sort of device. This can become extremely overwhelming for some employees and eventually affect the work they do. So how do you avoid the burnout?
Summer is Coming…
Summertime the “busy season” for many field service companies. Landscapers take care of lawns, roofers capitalize on nice weather, HVAC techs install new air conditioners, and more!
Preparing for the extra business is difficult. Any inefficiencies in your off-season will be accentuated and can cost a company potential business and revenue!
Here are some ways you can make sure your company is ready for the extra hours.
"Going Green” is a trend these days. Organizations make eco-friendly decisions for good publicity/public relations. However, there are monetary reasons to make these choices too!
We want to share several ways you can go green, then show how these moves will help save your company money.
Topics: Business Owners
How many pieces of paper do you think you sort through on a daily basis? One? Ten? Twenty, even? There is nothing more overwhelming than a desk cluttered with stacks on stacks of seemingly “important” documents. We know transitioning to digital documents would be a solution, but that's a complete 180° from what we are accustomed to. Plus, sometimes going paperless can come with the same headaches faced in a paper-filled office. Okay...which folder did I save that file in?
How do you go about transitioning from paper to paperless without facing organizational pitfalls and missing information, especially on a company-wide scale?
Topics: Mobile Forms
In the field service industry, technicians are the primary face of a company for many customers. This puts a lot of pressure on techs to have outstanding customer service so customers are satisfied and will contact you for future jobs.