Pointman Blog

[VLOG] Connect SWRemote to Acquire for Powerful Proposals

Posted by Adam Smith on 3/15/18 9:35 AM

Do you already stay organized with SWRemote? Then this vlog will show you how to make more money with better proposals... 

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Tags: Product - SWRemote

SWRemote Just Got 2xs Better! How to Link Acquire and Scout

Posted by Adam Smith on 3/8/18 6:50 AM

SWRemote, the mobile application for SuccessWare21® just got a new feature! As many of you may have noticed, there are now buttons labeled “Responses” and “Proposals” - These buttons let you link directly to Pointman’s apps, Scout and Acquire.

Here at Pointman, we strive to make your experience  as easy as possible. When you watch this quick one minute video, you’ll have the knowledge you need to integrate your SWRemote apps to Scout and Acquire.

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Tags: Product - Acquire, Product - SWRemote, Product - Scout

What Should The Company Provide for Technicians? Part 3: Education

Posted by Deb Spearing on 3/7/18 2:40 PM

This is the third and final installment of a blog series discussing what employers can provide to make sure technicians have everything they need to succeed. This post will explore continuing education and training for employees.

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Tags: Staffing & Employee Management

Field Nimble Ranks in Capterra's Top 20!

Posted by Greg Dooley on 2/28/18 11:23 AM

We’ve got big news... Field Nimble was ranked in Capterra’s list of the Top 20 User-Friendly Field Service Management Software! We got a perfect 30/30 for customer service, which is one of the areas we strive for perfection in.

Our customer success team is a dedicated, professional group of Buffalonians they are an example of why Buffalo, New York was just ranked one of friendliest cities in America.

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Tags: Product - Field Nimble, We Are Pointman

What Should The Company Provide for Technicians? Part Two : Technology

Posted by Deb Spearing on 2/22/18 10:20 PM

This is the second installment of a three part blog on what resources employers should provide for technicians to help them succeed. We began talking about whether employers or employees should buy the materials and supplies to complete daily service jobs. If you’d like to read the first installment of the blog series, just click here. To recap the first blog post: employers need to give their techs everything needed to do their job safely and effectively, but the most important thing that any employer can provide is a safe working environment.

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Tags: Staffing & Employee Management