Pointman Blog

[infographic] What is Good, Better, Best Marketing And HOW WILL IT HELP YOUR BUSINESS?

Posted by Lauren Pszonak on Aug 11, 2017 3:51:45 PM

What is it? 

Good, Better, Best marketing is a common technique where you present multiple comparable products with a low price, medium price, and high price option.

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Topics: Sales, Marketing

Preparing Your Business for "Smart" Homes and Systems

Posted by Keelin Burke on Aug 9, 2017 2:27:00 PM

If you have a smartphone, you likely set reminders for a variety of things like picking up the kids, doctor’s appointments, dinner reservations, upcoming meetings, and more. Technology has been fast and furious working its way into our personal and professional lives, and the field service industry is no exception.

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Topics: Customer Service

[INFOGRAPHIC] When Recycling Falls Short

Posted by Lauren Pszonak on Jul 17, 2017 1:15:00 PM

We often hear “I don’t need to go paperless because I recycle!” Recycling is a great start, and it is better for the environment than just throwing the paper forms away; however, there are many negative side effects that come even when paper is recycled

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Topics: Mobile Forms

Amazon Services: What It Is, and What it Means to Your Field Service Business

Posted by Keelin Burke on Jul 13, 2017 2:57:49 PM

Over the past 15 years, we’ve steadily been transitioning into the “digital age.” Technology is everywhere around us; in our pockets, our cars, our appliances, and of course, on the job. In the field service industry specifically, we’ve seen a massive shift in the way most companies run their businesses. There is a massive emphasis on streamlining workflows, organizing data, and overall, turing the entire industry into a shining example of one steeped in technology and increasing productivity because of it.

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Topics: Field Service Software, HVAC Service Software

How to Protect Your Company Tablets in the Field

Posted by Lauren Pszonak on Jun 22, 2017 1:34:36 PM

Providing tablets or smart devices for an entire field team is a sizable investment! Like every aspect of life, it’s important to protect your valuable items.

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Topics: Mobile Technology

How the Roofing Industry Benefits from the Form Building App, Scout

Posted by Lauren Pszonak on Jun 19, 2017 10:44:31 AM

Hello, Roofers!

We would like to give you a personalized tour of our forms building app, Scout! Scout allows you to easily build every custom form you need to help your business grow. It also works as a dispatch app giving your roofers all the information they need for their next job.

Let’s walk through a typical day in the life of a roofer using Scout.

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Topics: Business Owners, Scout, Spotlight Forms, Roofing

What is the Cloud? And Can It Change My Service Business?

Posted by Lauren Pszonak on Jun 9, 2017 10:48:06 AM

“Going Paperless”
“Moving to the cloud”
“Backing Up Your Data Online”
“Uploading Your Data”

These catch phrases permeate our digital world, but what do they really mean?

We want to talk about how online software can help your company.

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Topics: Mobile Technology, Dropbox

FAQ Before Getting a Field Service App

Posted by Lauren Pszonak on Jun 5, 2017 11:16:08 AM

Is switching to field service software for you?? We think it is.

Deciding to use a field service app can be overwhelming for anybody. Not only do you have to make the choice to change your processes, you have to train all your techs. We want to address a few of the worries that have been shared with us, and explain how field service apps can actually be even better than you realized!

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Topics: Field Service Software, HVAC Service Software, Mobile Technology, ROI

Meet the Newest Member of Pointman's Product Family: Acquire

Posted by Keelin Burke on May 30, 2017 2:31:49 PM

At Pointman, we spend a lot of time thinking about how to streamline the daily tasks of your job. One of the biggest requests we receive is for proposal and quote building software that provides flexibility while in the field. People want an easy-to-use app to simplify the proposal building process. You want good/better/best quote comparisons, and simple product integration with other Pointman products and beyond.

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The Dos & Don'ts of Avoiding a Technology Burnout

Posted by Keelin Burke on May 25, 2017 11:25:54 AM

“There’s an app for that.”

Remember that slogan? In 2009, Apple used the allure of an “app for everything” as a way to promote the iPhone 3G. Now, with the iPhone 8 to hit stores later this year, it’s hard to believe that having an “app for everything” was ever a key selling point as it seems so normal to us now.

We know all too well that there are apps for everything, almost too many things. There are apps for dating, ordering food, getting a taxi, saving money, making art, buying groceries, staying in shape...the list goes on and on. Our new hyper-connected world comes at a time in the home service industry when software is encouraged to help manage day-to-day calls, customer interactions, dispatching, past job data, even down digital signatures, and proposal writing. At any given point during the day, we’re connected to some sort of device. This can become extremely overwhelming for some employees and eventually affect the work they do. So how do you avoid the burnout?

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