I'll never forget sitting at an event last year called Contractor University, put together by a group named EGIA when a man, let's call him Brett, approached me to ask about our company, Pointman. He was looking for software to help run his service company better, but he said something that rocked me. He said "I came here to find software, but I'm going to head home even more confused than when I started." Ouch! The lot of us hadn't helped. In fact, we'd made it worse! Thank goodness we happened to be hosting an open happy hour, which was a fine backdrop to provide what he really needed, a good listener.
Tags: Customer Delight
Every once in a while, I like to share a bit of the Pointman culture, and give a glimpse of what goes on at 403 Main Street. Just 3 months ago, Deb Spearing joined the Pointman family as our Vice President of Human Resources. She’s been researching creative new ways to invest in our team. I want to share one of our newest initiatives, the Passion and Purpose Program. If you like the concept, I encourage you to implement a similar program with your team.
Hey, SWRemote customers, we have some really big news!
We’ve added a widget to SWRemote that integrates directly into the Pointman apps of Scout and Acquire. Why is this a big news? Because Acquire let’s you grow your business through custom proposals and presentations. Scout streamlines your business with custom forms and checklists.
As a 10+ year partner of Successware®21, we talk to thousands of SWRemote customers each year. The integration of Scout and Acquire with SWRemote is customer driven, it’s simple and it’s affordable
Oddly enough, when you make something simple, there’s not a lot to say. So read on, look at the screen shots and check out our new pricing and then give us a call to get you started on custom proposals, presentations, forms and checklists.
With each of these new positions, Pointman is positioning the company for growth in 2018. Steve Kiernan, CEO comments on the recent growth,
“With the launch and adoption of our signature SAAS products, Field Nimble and SWRemote, we are smart growing the company in a way that follows our business objectives: people, product, and positioning.”
Tags: We Are Pointman
As we all know in the contracting world, when summer is over there is a bit of a slower period in most home service businesses’ work. That makes fall a great time to take vacations, but as we all know not all traveling is done for leisure. The beginning of fall also marks the beginning of conference and trade show season!