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7 Ways to Strengthen Communication with Technicians in the Field

Posted by Andy Bagner on 7/10/18 4:54 PM

Get to the Point | Top 3 Takeaways

  1. Use Job Notes - Make sure you have a set way to get information to your techs where they KNOW to check.

  2. Offer incentives - Everybody wants to be rewarded for doing something right!

  3. Set Expectations - Know when to text, or when to call. Know how often you want to communicate with the field, and make sure everybody is on the same page.

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Tags: Employee Recruitment & Retention

How To Attract & Retain Younger Technicians

Posted by David Thiemecke on 1/11/18 3:28 PM

Finding and keeping a solid reliable staff is difficult in every industry, however it seems there is always a need for one or two more techs in the field service industries. Job loyalty isn’t anywhere near where it used to be so finding new talent and retaining current employees can be an uphill battle. As older techs are retiring there needs to be a refreshed workforce.

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Tags: Employee Recruitment & Retention

The Three Things You Need Most In An Employee

Posted by Steven Raines on 10/20/17 2:00 PM

Hiring great people is absolutely key to running a great business and often, new business owners think that means hiring smart people. Lee Iacocca once said his secret to success was to "hire people brighter than me and then I get out of their way." It's great to hire smart, but my experience is that smart isn't the most important quality.

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Tags: Staffing & Employee Management, Employee Recruitment & Retention

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