Pointman Blog

Case Study: Munn’s Sales and Services, Inc. With SW Remote

Posted by Stephanie Magnuszewski on Oct 10, 2017 11:36:57 AM
Charlie Thompson from Munn’s Sales and Services, Inc. out of Central Florida, has been an SWRemote Customer for just over 10 years now. The company has been servicing Florida residents since 1964 and with 3 generations of family working hard to run their business they needed a solution to get away from paper and make things easier for their staff and technicians.
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Topics: HVAC Service Software, Business Owners

Amazon Services: What It Is, and What it Means to Your Field Service Business

Posted by Keelin Burke on Jul 13, 2017 2:57:49 PM

Over the past 15 years, we’ve steadily been transitioning into the “digital age.” Technology is everywhere around us; in our pockets, our cars, our appliances, and of course, on the job. In the field service industry specifically, we’ve seen a massive shift in the way most companies run their businesses. There is a massive emphasis on streamlining workflows, organizing data, and overall, turing the entire industry into a shining example of one steeped in technology and increasing productivity because of it.

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Topics: Field Service Software, HVAC Service Software

FAQ Before Getting a Field Service App

Posted by Lauren Pszonak on Jun 5, 2017 11:16:08 AM

Is switching to field service software for you?? We think it is.

Deciding to use a field service app can be overwhelming for anybody. Not only do you have to make the choice to change your processes, you have to train all your techs. We want to address a few of the worries that have been shared with us, and explain how field service apps can actually be even better than you realized!

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Topics: Field Service Software, HVAC Service Software, Mobile Technology, ROI

How to Get the Most Out of Your Field Service Software

Posted by Keelin Burke on Apr 26, 2017 3:04:00 PM

Field service software is a great way to improve the way your business operates, streamline day-to-day operations, and improve communication company wide. But how do you know if you’re getting the most out of your chosen software? Are you using it to its fullest potential?

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Topics: Field Service Software, HVAC Service Software

Avoid These 4 Field Service Software Search Pitfalls

Posted by Keelin Burke on Apr 25, 2017 3:49:36 PM

The market of field service software is certainly a competitive one. At any given time you could see multiple advertisements claiming to be the best value or “the #1 app,” imploring you to either switch or to choose them. How do you avoid the pitfalls of possibly choosing a solution that harms rather than helps your business? Keep reading before deciding to settle with the first Google search result.

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Topics: Field Service Software, HVAC Service Software