Pointman Blog

How to Protect Your Company Tablets in the Field

Posted by Lauren Pszonak on Jun 22, 2017 1:34:36 PM

Providing tablets or smart devices for an entire field team is a sizable investment! Like every aspect of life, it’s important to protect your valuable items.

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Topics: Mobile Technology

What is the Cloud? And Can It Change My Service Business?

Posted by Lauren Pszonak on Jun 9, 2017 10:48:06 AM

“Going Paperless”
“Moving to the cloud”
“Backing Up Your Data Online”
“Uploading Your Data”

These catch phrases permeate our digital world, but what do they really mean?

We want to talk about how online software can help your company.

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Topics: Mobile Technology, Dropbox

FAQ Before Getting a Field Service App

Posted by Lauren Pszonak on Jun 5, 2017 11:16:08 AM

Is switching to field service software for you?? We think it is.

Deciding to use a field service app can be overwhelming for anybody. Not only do you have to make the choice to change your processes, you have to train all your techs. We want to address a few of the worries that have been shared with us, and explain how field service apps can actually be even better than you realized!

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Topics: Field Service Software, HVAC Service Software, Mobile Technology, ROI

3 Tips for a Paperless Workplace for Home Service Companies

Posted by Luke Collard on Oct 26, 2016 3:48:11 PM

In field service, as in every area of life, there is no such thing as "truly" free time, there is only time used wisely and time wasted. Nothing wastes more time for home service companies than poorly filled out paperwork. Successful home service companies do not risk infuriating their customers with costly delays or mistakes by carelessly filling out paperwork. They have moved away from paper-based systems to efficient paperless solutions to boost productivity and to keep up with customer expectations. Less paper means more productivity for dispatchers and service technicians.

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Topics: Service Technicians, Mobile Technology, Mobile Forms

Plan Ahead to Get Ahead with Mobile Technology

Posted by Luke Collard on Oct 10, 2016 2:34:57 PM

Fall is an exciting time. The leaves are changing colors, the air is getting crisper, and the fiscal year is inching closer to a close, many home service companies begin to ponder the question, "how can I streamline operations, so my company can become more profitable?"

 

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Topics: Field Service Software, HVAC Service Software, Business Case, Mobile Technology