This is the third and final installment of a blog series discussing what employers can provide to make sure technicians have everything they need to succeed. This post will explore continuing education and training for employees.
We’ve got big news... Field Nimble was ranked in Capterra’s list of the Top 20 User-Friendly Field Service Management Software! We got a perfect 30/30 for customer service, which is one of the areas we strive for perfection in.
Our customer success team is a dedicated, professional group of Buffalonians they are an example of why Buffalo, New York was just ranked one of friendliest cities in America.
This is the second installment of a three part blog on what resources employers should provide for technicians to help them succeed. We began talking about whether employers or employees should buy the materials and supplies to complete daily service jobs. If you’d like to read the first installment of the blog series, just click here. To recap the first blog post: employers need to give their techs everything needed to do their job safely and effectively, but the most important thing that any employer can provide is a safe working environment.
Every once in a while, I like to share a bit of the Pointman culture, and give a glimpse of what goes on at 403 Main Street. Just 3 months ago, Deb Spearing joined the Pointman family as our Vice President of Human Resources. She’s been researching creative new ways to invest in our team. I want to share one of our newest initiatives, the Passion and Purpose Program. If you like the concept, I encourage you to implement a similar program with your team.
One decision every business owner makes is what materials and supplies to provide for employees and technicians, and what the employee must produce or buy themselves.
In this three part series, we are going to dig in and explore the different ways to make sure your techs have access to everything needed to do their job safely and effectively, from tools, to training, to device management. Sneak preview for these blogs: #1 on my list of things an employer should provide for employees is forever and always going to be a safe working environment.